Shipping policy

Welcome to LuLuinskys. We are committed to providing reliable and efficient shipping services for our customers. Please review our shipping policy below.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or U.S. federal holidays.

During high-volume periods, promotions, or holidays, processing times may be extended.

Shipping Rates & Delivery Times

Standard Shipping

Order Value: $0.00 – $59.99
Shipping Fee: $8.00
Estimated Delivery Time: 5–10 Business Days

Free Shipping

Order Value: $59.99 and Above
Shipping Fee: Free
Estimated Delivery Time: 5–10 Business Days

Expedited Shipping

Order Value: $0.00 – $99.99
Shipping Fee: $15.00
Estimated Delivery Time: 3–5 Business Days

Free Expedited Shipping

Order Value: $100.00 and Above
Shipping Fee: Free
Estimated Delivery Time: 3–5 Business Days

Please note that delivery times are estimates and may vary due to carrier operations, weather conditions, customs inspections, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information.

Tracking updates may take up to 48 hours to appear in the carrier's system.

Shipping Address Accuracy

Customers are responsible for ensuring that all shipping information is accurate and complete at checkout.

If you need to update your shipping address, please contact us as soon as possible at contact@luluinskys.com.

We are not responsible for packages delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Shipments

If your package is delayed or appears lost in transit, please contact us. We will work with the shipping carrier to investigate and assist where possible.

Once an order has been transferred to the carrier, delivery timelines are subject to the carrier's operations.

Damaged Items

If your package arrives damaged, please contact us within 7 days of delivery.

Please include:

Your order number
Photos of the damaged item(s)
Photos of the package

We will review your request and provide an appropriate resolution.

International Orders

International customers may be responsible for customs duties, import taxes, or other fees charged by their local authorities.

These charges are not included in the product price or shipping cost and are the responsibility of the customer.

Business Address Notice

Important: The address listed below is a business contact address only and is not a return address.

Do not send returns to this address.

Customers must contact our support team first to obtain return authorization and the correct return instructions.

Contact Information

LuLuinskys

📧 Email: contact@luluinskys.com